Employment
Vacancy- Branch Manager Wanted At Mahalapye FNB
Overview
The Branch Manager will be tasked with the overall responsibility of directing and managing the Branchβs resources with a view to generate sustainable proο¬ts, along with maintaining the highest customer service levels and ensure that new business is continuously identiο¬ed and marketed to keep the Branch in line with its future growth targets!
The successful incumbent will be responsible for but not limited to the following:
- Effectively manage all aspects of the branch as a proο¬table unit that provides banking services to customers in its deο¬ned area.
- Ensure that new business is continuously identiο¬ed and acquired marketed to keep the Branch in line with its future growth targets
- Ensure that innovative solutions are instituted that will ascertain that the youthful branch remains relevant, proο¬table and sustainable
- Develop and implement the Business Plan, which includes a Sales and Service plan as well as a budget that ensures business growth.
- Ensure that excellent service standards are maintained through-out the branch.
- Grow quality assets and liabilities through a systematic customer visitation programme and sales approach, focusing on all customer segments.
- Ensure that the performance management process, Industrial relations and learning & development plans are well implemented within the Branch.
- Ensure that the Bank values are well entrenched in the branch.
Qualiο¬cations & experience required:
- Business Degree or equivalent with a minimum of two (2) years post qualiο¬cation experience at a managerial/supervisory level on a Branch Banking environment or related Retail (Sales & Service) industry
- Or at least an Institute of Bankers Diploma with ο¬ve (5) years post qualiο¬cation experience of which three (3) of them should have been at a managerial/supervisory level in a Branch/Retail (Sales & Service) environment.
- COP Accreditation
- Strong track record in coaching and people leadership
Competencies and skills required:
- Leadership Skills
- Service oriented
- Commercial acumen
- Interpersonal skills
- Entrepreneurial skills
- Negotiation Skills
- Problem solving skills
- Excellent communication skills (verbal/written)
- Passion to delight customers
Closing date and application instructions
Interested applicants are requested to log onto https://www.firstrandjobs.mobi/ and upload their curriculum Vitaeβs (CVβs) no later than26th January 2018.
Location
Gaborone
Company
First National Bank Botswana