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CUSTOMERMANAGEMENT INTERN WANTED

CUSTOMER MANAGEMENT INTERN

JOB SUMMARY

To provide support to FLC through exceptional customer service and ensure the implementation of loyalty and retention activities for customers.

KEY PERFORMANCE AREAS

Complaints Management and Reporting
Airtime Recharges and Pin Generation Activities
CRM & Retention Initiatives Support
Customer Service

Minimum Education or Qualifications:
Bachelor’s Degree in Business Information Systems.

Competencies:
Customer Focus
Customer Information Analysis
Communications- Customer Focus
Planning and Organizing
Result focused and commitment
Time Management
Diagnostic and Analytical Skills

Key Skills and Experience:
No post-graduation work experience required.

Application Instructions:
If you meet the above requirements please send your cover letter, CV and certified copies of academic certificates to recruitment@mascom.bw

Kindly note that we do not accept hand delivered applications and will only get in contact with shortlisted candidates

Closing Date:
Monnday, 17 September, 2018




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