Manong Game Lodge

2.Food and Beverage Supervisor


Atleast a diploma in Tourism management or equivalent and atleast 2 years experience in a supervisory position.

β€’ Ensuring that the inventory is well stocked at all times.

β€’ Ensuring quality of food being served.

β€’ Supervising cooking procedures and ensuring sanitation and hygiene.

β€’ Ensuring customer satisfaction.

β€’ Has to deal with customers directly in times of complaints regarding food and beverage facilities.

β€’ Keeping records of the expenses incurred in functioning of the department.

β€’ Management of finances is a very important duty.

β€’ Acting as a problem solver in times of accidents or necessity.

β€’ Dealing with intra-department issues and solving problems of the staff.

β€’ Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.

β€’ Monitor, observe and assist in evaluating team member performance.

β€’ Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations.

β€’ Support and assist team members in handling guest inquiries and requests and in resolving guest complaints.

β€’ Ensure compliance with health, safety, sanitation and alcohol awareness standards.

β€’ Assist in completion of reports at the end of shift, communicating with the Food and Beverage Manager, the appropriate guest pass-on information.

β€’ Communicate with the Sous Chefs to ensure orders are delivered and presented according to menu specifications.

β€’ Liaison between the guests and fellow team members

β€’ Communicate with team members on a daily basis for pre-meal, effectively

relaying shift information, including daily covers.

β€’ Ensure that meals are being served in a professional and timely manner, by having a constant presence on the floor.

β€’ Maintain direct contact with guests, ensuring full guest satisfaction with timely feedback and recovery.

Send your curriculum vitae, copies of relevant certificates, identity document to [email protected]

Closing Date for all posts is on the 04th November 2022.

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